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TERMS & CONDITIONS

Effective Date: 01/07/2025

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Welcome to Gut Feeling Clothing, a personalised online clothing store dedicated to delivering stylish, high-quality apparel to customers across Australia and New Zealand. By accessing or using our website (www.gutfeelingclothing.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

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1. Acceptance of Terms

By using the website, making a purchase, or engaging in any interaction with Gut Feeling Clothing, you agree to these Terms and Conditions. If you do not agree to these terms, please refrain from using our website or making any purchases.

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2. Changes to Terms

We reserve the right to update or change these Terms and Conditions at any time. All changes will be posted on this page with the updated date. It is your responsibility to review these Terms periodically. Your continued use of the website after any modifications constitutes your acceptance of those changes.

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3. Shipping and Delivery

  • Shipping Locations: We currently only ship to Australia and New Zealand.

  • Shipping Timeframe: Shipping times may vary depending on your location. We aim to dispatch all orders within 2-5 business days. Delivery times may also be impacted by external factors such as shipping carrier delays.

  • Shipping Costs: Shipping costs are calculated at checkout based on quantity. These costs will be added to your order total before payment.

  • No International Shipping: We do not offer shipping to countries outside of Australia and New Zealand.

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4. No Refund/Exchange Policy

  • Personalised Items: As our products are personalised, we cannot accept returns, offer refunds or exchanges once an order has been confirmed and payment has been made. Please review your order carefully before completing the purchase.

  • Damaged or Defective Goods: If you receive an item that is damaged or defective, please contact us within 7 days of receiving your order. We will assist you in resolving the issue, including providing a replacement, depending on the situation.

  • Change of Mind: Due to the nature of our personalised products, we do not accept returns or provide refunds for change of mind.

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5. Payment Terms

  • Payment Methods: We accept payments through Credit Cards, Debit, PayPal, Apple Pay and Afterpay. Payment is required at the time of purchase.

  • Currency: All prices on the website are listed in AUD (Australian Dollars).

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email serves as acknowledgment of your order but does not constitute acceptance of it. We reserve the right to cancel any order if we suspect fraudulent activity or if the product is unavailable.

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6. Product Availability

  • Stock Availability: While we strive to maintain accurate stock information, items may occasionally become out of stock. If we are unable to fulfill your order, we will notify you as soon as possible and issue a full refund.

  • Product Variations: The images and descriptions on our website are intended to provide a general idea of our products. Variations in color, design, or texture may occur, and we cannot guarantee exact likeness due to the digital medium.

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7. Privacy and Security

  • Data Collection: We collect personal information, including but not limited to your name, email address, shipping address, and payment details, to process your order and improve our services.

  • Security: We take reasonable precautions to protect your personal information. However, please be aware that no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

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8. Intellectual Property

  • Ownership: All content on this website, including but not limited to logos, designs, text, and images, are the property of Gut Feeling Clothing and are protected by copyright laws. You may not use, reproduce, or distribute any content from the website without explicit written permission from us.

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9. Limitation of Liability

  • Product Use: We are not responsible for any damage or injury resulting from the use or misuse of our products. Please follow all care instructions and use products safely.

  • Third-Party Links: Our website may contain links to third-party websites. We do not control or endorse these websites, and we are not responsible for their content, practices, or policies.

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10. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these Terms shall be subject to the jurisdiction of the courts located in Australia.

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11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

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